PRICE MATCH GUARANTEE

FREE SHIPPING

Lowest Price Guarantee

Here at BumperStock we are working hard in order to provide you with the best prices available online. That's why you can rest assured that you get the lowest price on our aftermarket truck bumpers and accessories. Here is how it works:

  • We guarantee that our prices on all aftermarket truck bumpers are the best available online. If you find the online store that provides you with a lower price on a specific product, let us know and we will match their price for your order
  • If you find the same bumper within 6 months after your purchase, and it will have a  lower price, just let us know and we will refund you the difference. Simply send us an email to support@bumperstock.com. This applies even to the prices listed on our website.
  • The competitor must be an online store without physical stores.
  • The competitor must be an authorized dealer of the bumper in question.
  • The competing store must have the product in stock on their website.
  • The price match guarantee does not apply to online marketplaces such as Amazon, eBay, Overstock or any other similar websites. The competitor must be selling the item directly on their own online store.
  • Additional promos cannot be applied in addition to the price match guarantee. For example, the free gift promo cannot be added on top of the price match guarantee. Only one promotion can be applied per purchase.

 

Once we confirm that your order is eligible for our price match guarantee, you can rest assured that you’re being provided with the very best deal online. 

Feel free to contact our experts if any questions about our price match guarantee!

Order Placement

What are my options for payment?

We accept the following major credit cards: VISA, MasterCard, DISCOVER, American Express.

Will I get a confirmation that my order was received?

Yes, you will receive an automatic email confirmation the next moment after you place the order. If you did not receive the email please contact our Support Team.

I didn’t receive my free gift

Please keep in mind that the free gift is not added automatically. You should add it manually on the product page before placing the order. Free gift comes in a separate shipment. If you already received the bumper and did not receive the free gift feel free to contact our Support Team, we will be happy to check everything.

How can I check my order status?

You can find the tracking number in shipping confirmation email that we send to you when your order ships. If you did not receive this email please check your spam folder or contact us.

Do you charge sales tax on my order?

BumperStock does not charge sales tax. Only customers from the state of Wyoming are charged the sales tax.

When will I receive my tracking information?

After you place your order we check everything and if all is good then we process the order. When your item is scheduled for shipment we receive the tracking number from the carrier and send it to you. Usually, it takes 1-2 business days. 

Order Cancellations

BumperStock reserves the right to cancel any order for any reason.

You can cancel the order at no charge before shipping. Orders that have already left the warehouse can’t be canceled. Backorders and special orders can be canceled but no refund will be issued. Please note that all orders are subject to an automatic 3% processing fee. This fee is non-refundable.

Fitment Policy

All bumpers are designed to fit on stock, non modified trucks. If your vehicle is modified, please contact our Support Team to verify fitment. Please note fitment data on the product page of the parts you are ordering for special notes.

Shipping & Return

When will my order ship?

Most in-stock items ship within 2-3 business days. If your items are in stock we will capture your payment and process your order for shipment. Usually, shipping time for in-stock bumpers is 7-10 business days for LTL freight. Please keep in mind that this time can vary based on location and routing. If your item is on backorder or needs to be special ordered, our team will reach out to you via phone/email/text. In this case, we will provide you with the estimated shipping time and confirm whether you want to continue processing the order.

Does the package include the installation hardware?

Yes, all bumpers include the complete installation hardware for your truck. When we say “complete” we mean all the installation brackets, bolts, nuts, and any other mounting hardware you will need to install the bumper. In case of missing parts please contact us immediately.

Shipping methods

As well all know aftermarket truck bumpers are have so we use Truck Freight for shipping. Usually, it takes 3-10 business days for the carrier to deliver your bumper depending on location. You will have to be at home during delivery. Please inspect the bumper for any signs of damage. Even if the packaging does not have any damages please open it and inspect the bumper for damages and shortages. If you find any, put notes about that on the Delivery Receipt. For additional information or inquiries please contact our Support Team at support@bumperstock.com or call us 844-827-4442

Backordered Items

If the item you’ve ordered is on backorder we will contact you via phone or email. You will be informed about the estimated shipping date of your item. Please note that all processing times we provide are an estimate. Your items may be delivered within a longer or shorter period than what is stated in the estimate. We cannot guarantee an exact delivery date, especially with backorders since the manufacturers control this process directly. Please not that once approved the backorder cannot be canceled.

Special Orders

If your bumper needs to be “special order” our team will reach out to you and confirm all the details like lead time and shipping date. Any product or products purchased on special orders are non-refundable and not returnable.

Please not that once approved special order cannot be canceled.

Shipping delays

Due to high demand and shipping companies being overloaded, there may be cases when your tracking number is not visible at once. Or it may be re-allocated by the carrier. In such cases feel free to contact our Support Team and we will figure out everything with the carrier.

Please keep in mind that BumperStock is not responsible for the wrong address or zip code used for a shipping address. If the carrier is not able to deliver your order due to the wrong address and your shipment is returned we will reach out for the correct address.

What is a liftgate?

A liftgate is a commonly used service when delivering heavy items. The liftgate is hydraulic or electric equipment that is installed on the back of a truck, enabling freight to be lifted several feet from off the ground to the tailgate of the truck, or lowered from the truck’s tailgate to the ground

The liftgate allows unloading the bumper without damage.

How do you charge for shipping?

We offer free shipping to 48 contiguous states. If shipping internationally please contact us for details.

Please note, that Truck Freight deliveries to some regions of Washington, North Dakota, South Dakota, Oregon, Idaho, California, Montana, Maine, or rural areas may be subject to a shipping surcharge due to being considered high-cost delivery areas by carriers.

Why do you ask for a commercial address?

Bumpers are heavy so we are using freight companies to deliver your bumper to you. Shipping to a commercial address allows us to use loading docks to carefully unload the bumper and avoid damages. Besides that, shipping to a commercial address is much faster as it doesn’t require using a smaller delivery truck to access a residential address.

Why are there missing items in my order?

If you found any missing parts in your shipment, please contact us immediately. Please keep in mind that if you ordered several items they may be shipped from different warehouses so will be shipped separately. Rest assured, all the items you’ve ordered will be delivered to you promptly.

How do I return the item?

Please read our Return Policy in case you want to return your item.

Any question?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.

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