Order Placement

We accept the following major credit cards: VISA, MasterCard, DISCOVER, American Express.

Yes, you will receive an automatic email confirmation the next moment after you place the order. If you did not receive the email please contact our Support Team.

Please keep in mind that the free gift is not added automatically. You should add it manually on the product page before placing the order. Free gift comes in a separate shipment. If you already received the bumper and did not receive the free gift feel free to contact our Support Team, we will be happy to check everything.

You can find the tracking number in shipping confirmation email that we send to you when your order ships. If you did not receive this email please check your spam folder or contact us.

BumperStock does not charge sales tax. Only customers from the state of Wyoming are charged the sales tax.

After you place your order we check everything and if all is good then we process the order. When your item is scheduled for shipment we receive the tracking number from the carrier and send it to you. Usually, it takes 1-2 business days. 

BumperStock reserves the right to cancel any order for any reason.

You can cancel the order at no charge before shipping. Orders that have already left the warehouse can’t be canceled. Backorders and special orders can be canceled but no refund will be issued. Please note that all orders are subject to an automatic 3% processing fee. This fee is non-refundable.

All bumpers are designed to fit on stock, non modified trucks. If your vehicle is modified, please contact our Support Team to verify fitment. Please note fitment data on the product page of the parts you are ordering for special notes.

Shipping & Return

Most in-stock items ship within 2-3 business days. If your items are in stock we will capture your payment and process your order for shipment. Usually, shipping time for in-stock bumpers is 7-10 business days for LTL freight. Please keep in mind that this time can vary based on location and routing. If your item is on backorder or needs to be special ordered, our team will reach out to you via phone/email/text. In this case, we will provide you with the estimated shipping time and confirm whether you want to continue processing the order.

Yes, all bumpers include the complete installation hardware for your truck. When we say “complete” we mean all the installation brackets, bolts, nuts, and any other mounting hardware you will need to install the bumper. In case of missing parts please contact us immediately.

As well all know aftermarket truck bumpers are have so we use Truck Freight for shipping. Usually, it takes 3-10 business days for the carrier to deliver your bumper depending on location. You will have to be at home during delivery. Please inspect the bumper for any signs of damage. Even if the packaging does not have any damages please open it and inspect the bumper for damages and shortages. If you find any, put notes about that on the Delivery Receipt. For additional information or inquiries please contact our Support Team at support@bumperstock.com or call us 844-827-4442

If the item you’ve ordered is on backorder we will contact you via phone or email. You will be informed about the estimated shipping date of your item. Please note that all processing times we provide are an estimate. Your items may be delivered within a longer or shorter period than what is stated in the estimate. We cannot guarantee an exact delivery date, especially with backorders since the manufacturers control this process directly. Please not that once approved the backorder cannot be canceled.

If your bumper needs to be “special order” our team will reach out to you and confirm all the details like lead time and shipping date. Any product or products purchased on special orders are non-refundable and not returnable.

Due to high demand and shipping companies being overloaded, there may be cases when your tracking number is not visible at once. Or it may be re-allocated by the carrier. In such cases feel free to contact our Support Team and we will figure out everything with the carrier.

Please keep in mind that BumperStock is not responsible for the wrong address or zip code used for a shipping address. If the carrier is not able to deliver your order due to the wrong address and your shipment is returned we will reach out for the correct address.

A liftgate is a commonly used service when delivering heavy items. The liftgate is hydraulic or electric equipment that is installed on the back of a truck, enabling freight to be lifted several feet from off the ground to the tailgate of the truck, or lowered from the truck’s tailgate to the ground

The liftgate allows unloading the bumper without damage.

We offer free shipping to 48 contiguous states. If shipping internationally please contact us for details.

Please note, that Truck Freight deliveries to some regions of Washington, North Dakota, South Dakota, Oregon, Idaho, California, Montana, Maine, or rural areas may be subject to a shipping surcharge due to being considered high-cost delivery areas by carriers.

Bumpers are heavy so we are using freight companies to deliver your bumper to you. Shipping to a commercial address allows us to use loading docks to carefully unload the bumper and avoid damages. Besides that, shipping to a commercial address is much faster as it doesn’t require using a smaller delivery truck to access a residential address.

If you found any missing parts in your shipment, please contact us immediately. Please keep in mind that if you ordered several items they may be shipped from different warehouses so will be shipped separately. Rest assured, all the items you’ve ordered will be delivered to you promptly.

Please read our Return Policy in case you want to return your item.

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